Internal policies, procedures, and registers
This page lists policies, procedures, and guides that OVIC uses to make decisions or provide advice, as well as detailing our corporate policies and registers.
Internal documents we use to make decisions and provide advice that impact members of the public
The documents listed in this section are internal policies, procedures and guides used by OVIC to make decisions and recommendations, or provide advice on matters that may impact on members of the public when OVIC exercises its statutory functions.
The documents listed in this section are available on request, subject to any exemptions that may apply.
Privacy
Guidelines to the Information Privacy Principles
Privacy complaint handling guides
Privacy Guidance team procedural note – complaint process overview
Freedom of Information
Public Access Case Managers – Complaints Process
Public Access Case Managers – Informal Resolution Guidance
Public Access Case Managers – Fresh Decision Guidance
Public Access Case Managers – Preliminary Views Guidance
Public Access Case Managers – Formal FOI Reviews Procedures Manual
Public Access Case Managers – Access Charges Procedural Guide
Public Access Case Managers – Professional Standards Procedure
Annual Report Survey Procedure
Publication of FOI Review Decisions Policy and Procedures Manual
How to Publish a de-identified Notice of Decision
Regulatory Action
Guidelines for Regulatory Action
Delegations registers
See our delegation registers to see how the Commissioners have delegated certain regulatory functions and powers to OVIC employees.
Gifts, benefits and hospitality register
See our register detailing accepted and declined offers of gifts, benefits and hospitality valued at or over $50.
Corporate policies and procedures
This section details OVIC’s corporate policies and procedures that govern our daily operations and support the administrative functions of the Information Commissioner:
CCTV Use Policy
Conflict of Interest Policy and Procedures
COVID-19 Vaccinations Policy
External Complaints Procedures (Word .docx)
Flexible Work Arrangements Policy and Procedures
Fraud Policy and Procedures
Gifts, Benefits and Hospitality Policy and Procedures
Information Security Policy
Internal Complaints Procedures
Occupational Health and Safety Policy and Procedures
Performance Development Plan Guidelines
Privacy Policies and Procedures
Employee Privacy Policy
Probation Policy and Procedures
Public Interest Disclosure Management Policy
Purchase Card Policy and Procedures
Records Management Policy
Recruitment and Selection Policy
Respect in the Workplace Policy and Procedures
Risk Management Policy and Framework
Secondary Employment Policy and Procedures
Security Management Framework
Social Media and Online Publishing Policy
Study Assistance Policy and Procedures
Travel Policy and Procedures