We are committed to ensuring that all sectors of the community have access to the information contained on our website and online resources.
This site is designed to meet Level AA checkpoints of the W3C Web Content Accessibility Guidelines.
If you have any accessibility problems with our materials or this website or contact us and we will:
- Provide you with the information in an alternative format; and
- attempt to rectify the accessibility issue as soon as possible.
Please see below for more information on accessibility.
Services for people who need an interpreter or translator
The Translating and Interpreting Service (TIS) has interpreters in more than 120 languages and dialects.
You can contact us using a telephone translator though TIS on 131 450.
Services for people who are deaf, heading or speech impaired
If you are deaf, or have a hearing or speech impairment, please contact us through the National Relay Service (NRS):
To access a standard, mobile, 1300, or 1900 DSS number:
- TTY users – phone 133 677 then ask for the phone number you wish to contact.
- Speak and Listen users phone 1800 555 727 then ask for the phone number you wish to contact.
- Internet relay users connect to the National Relay Service (NRS) and ask for the phone number you wish to contact.
Increasing text size
It’s easy to resize text in modern browsers by zooming in and out of the page.
- Hold down the Ctrl key then press the + key; or
- hold down the Ctrl key then scroll the mousewheel away from you.
- Hold down the Ctrl key then press the – key; or
- hold down the Ctrl key then scroll the mousewheel towards from you.
Reset the zoom level
- Press the Ctrl and 0 (zero) keys at the same time.
General web accessibility information
There are many tools available to assist with accessing the internet for people with a disability. These tools are either hardware or software.
These tools manipulate the keyboard or mouse, because the person with a disability cannot use them. Examples are:
- A small Braille display that a blind person can use to read the screen line by line;
- pointers that manipulate the mouse onscreen for people with motor disabilities; and
- alternative keyboards – Keyboards that have limited keys for people with motor disabilities.
These include keyboards manipulated by fingers and keyboards manipulated using a head-wand.
These tools change how a user interacts with the site.
- Screen readers – Programs such as and that convert a web site into a Braille display or read it in audio for people who are blind, visually impaired or have dyslexia;
- Screen Magnifiers – Programs that magnify sections of the screen for people with vision impairments. See Windows Screen Magnifier;
- oversized cursors – Large cursors for people with vision impairments. See “Biggy” cursors;
- onscreen keyboards – Keyboards for people with motor disabilities used in combination with switching devices. See On-screen keyboard; and
- programs that slow down applications for people with motor disabilities, for example CPU Killer (for Windows).
Browser keyboard shortcuts
This website works best when viewed with the latest version of the following browsers: