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  • Huang v Frankston City Council (Human Rights) [2022] VCAT 24

    Lessons When handling complaints agencies should be careful when sharing information with individuals who report concerns. While it’s important to share information with the complainant to respond to their concern, agencies should be careful to protect the privacy of any…

  • WOS v Victoria Police (Human Rights) [2021] VCAT 1540

    Background The Complainant had a custody dispute with his former partner about their two children. The Complainant called the Child Support Agency (CSA) during which he made a threat to harm himself. The CSA notified Victoria Police, prompting them to…

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