An outage affecting Microsoft software is currently impacting our ability to receive and respond to email enquiries and accept applications. Due to this outage, OVIC’s online complaint and review application forms are currently not available for use.

Once the outage is resolved online application services will resume and statutory timeframes for applications requiring lodgement will be adjusted accordingly.
We apologise for any inconvenience this may cause.

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Victorian Rail Track (t/a VicTrack)

Postal Address:	GPO Box 1618 MELBOURNE VIC 3001
Street Address:	Level 8, 1010 LaTrobe Street DOCKLANDS VIC 3008
Telephone:	(03) 9619 1111
Fax:	(03) 9619 8851
Email:	foi.requests@victrack.com.au
Website:	www.victrack.com.au
Reviewed:	28/04/2026

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