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Engaging contracted service providers

The Guidelines for outsourcing in the public sector accompany the Checklist and assist Victorian public sector bodies and their contracted service providers to effectively manage the privacy and information security in outsourcing arrangements.

The case studies should be read together with the Checklist and Accompanying Guide which provide more detailed guidance.

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Guidelines-for-outsourcing-in-the-Victorian-public-sector-Accompanying-guide.pdf

Guidelines for outsourcing - PDF
Size 247.00 KB

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Guidelines-for-outsourcing-in-the-Victorian-public-sector-Checklist.pdf

Checklist for outsourcing - PDF
Size 207.91 KB

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v1.0-OVIC-Outsourcing-Guidelines-Case-Study-1-CSP-populated-database.docx

Case study 1 – Managing a client file jointly with a contracted service provider - DOCX
Size 528.91 KB

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v1.0-OVIC-Outsourcing-Guidelines-Case-Study-2-Cloud-engagement.docx

Case study 2 – Setting up an online training course - DOCX
Size 527.65 KB

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v1.0-OVIC-Outsourcing-Guidelines-Case-Study-3-Data-Analytics.docx

Case study 3 – Analysing Victorian Government data - DOCX
Size 529.56 KB

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v1.0-OVIC-Outsourcing-Guidelines-Case-Study-4-Granting-CSP-access-to-a-database.docx

Case study 4 – Outsourcing a claims processing function - DOCX
Size 519.10 KB

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