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Guidelines to surveillance and privacy in the Victorian public sector

There are many technologies that are capable of being used to observe or monitor individuals or groups. Closed-circuit television, unmanned aerial vehicles (drones), internet and phone monitoring, biometric surveillance such as facial recognition, and geo-location tracking are some of the commonly used surveillance technologies, the purposes for which vary greatly. Such technologies offer their users the ability to gather information that may not otherwise be generated.

These guidelines have been produced to offer the Victorian public sector a set of best practice principles for using surveillance technologies in a privacy-enhancing way. In many instances the information generated by these devices will be personal information, such as an image of an individual, written information, or a voice recording. Where personal information is collected by a Victorian public sector organisation the Privacy and Data Protection Act 2014 will apply. In some cases, organisations will also have obligations under other legislation in relation to surveillance.

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