- For guidance and resources on how to interpret and administer the Freedom of Information Act 1982 (Vic) including how to process FOI requests, calculate access charges and more visit FOI resources for agencies.
  
  Popular FOI links
  
  FOI Guidelines
  
  Practice notes
  
  Templates
  
  Professional Standards
  
  Decisions and case notes
  
  Due date calculator
- For guidance and resources on privacy obligations including the Information Privacy Principles, how to undertake privacy impact assessments and more visit Privacy resources for organisations.
  
  Popular privacy links
  
  Privacy Officer Toolkit
  
  Information privacy principles
  
  Information sharing and privacy
  
  Managing the privacy impacts of a data breach
  
  Report a privacy breach
- For guidance and resources on how to protect public sector information including how to implement the Victorian Protective Data Security Framework and Standards and more visit Information security resources.
  
  Popular information security links
  
  Victorian Protective Data Security Framework
  
  Victorian Protective Data Security Standards
  
  Reporting obligations hub
  
  Notify OVIC of an information security incident
  
  Victorian Information Security Network
- International Access to Information Day
  
  Regulatory actions and investigations
  
  Learn about what we do
  
  News and media
  
  Annual reports
  
  Submissions
- In Victoria you have the right to access documents held by government, to ask for your personal information to be amended, to make a complaint about the handling of your FOI request and to request an independent review of an FOI decision. Visit FOI resources for individuals for more guidance on your FOI rights.
  
  How to make an FOI request
  
  Make an FOI request online
  
  Learn how to apply for an FOI review
  
  Learn how to make an FOI complaint
  
  Find the contact details of an agency
- In Victoria you have privacy rights when interacting with government organisations which limit what personal information can be collected, how it is used and disclosed. If you suspect your privacy rights have been breached by a Victorian government organisation you can make a complaint to OVIC. For more guidance on privacy rights visit privacy resources for individuals.
  
  Privacy resources for individuals
  
  Your privacy rights
  
  Make a privacy complaint
  
  Guidance on data breaches
- Learn more about OVIC including our functions, Commissioners and structure.
  
  News and media
  
  Annual reports
  
  Our strategic plan
  
  Gender equality action plan
Events and education

From Monday 12 September 2020, OVIC's website will no longer be supported in Internet Explorer (IE).
We recommend installing Microsoft Edge, Google Chrome, Safari, Firefox, or Opera to visit the site.

Section 21 - Time within which formal requests to be decided

Content not yet available

We’re progressively publishing content for the FOI Guidelines.

The content you are looking for isn’t quite ready.

Please check back later.

Return to the FOI Guidelines Index here.

Section 21 - Time within which formal requests to be decided

Content not yet available

Contents