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Privacy Complaints

How can you complain?

The below flowchart sets out how privacy complaints work in Victoria. Click through the boxes to read more about each step of the process.

What can you make a complaint about?

You can make a complaint under the Privacy and Data Protection Act 2014 (Vic) (PDP Act) if you think a Victorian public sector organisation has interfered with your privacy.

What is an interference with privacy?

An interference with privacy is when an organisation handles your personal information in a way that is not allowed by the 10 Information Privacy Principles (IPPs). For example, this might involve an organisation collecting too much information about you; sending your information to someone it shouldn’t have; or losing your information.

You can find out more about what you can complain about on our website by visiting Your Privacy Rights.



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