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High Conflict Institute Workshop

OVIC will be holding a special Information Access Series webinar on working with high conflict clients.

The live session will be delivered via webinar by Megan Hunter from the High Conflict Institute and is designed to help FOI practitioners across the Victorian public sector improve their interactions with applicants, complainants or clients with high conflict tendencies when handling FOI requests. The webinar will focus on understanding what drives people with high conflict tendencies into conflict and how to manage and adapt those interactions. The session will run for 90 mins with 30 mins for Q&A.

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