IAS: High Conflict Institute Workshop
OVIC will be holding an Information Access Series (IAS) webinar on Tuesday 29 June from 12pm - 1pm.
The session will be delivered via webinar by Megan Hunter from the High Conflict Institute and is designed to help FOI practitioners across the Victorian public sector improve their interactions with applicants, complainants or clients with high conflict tendencies when handling FOI requests. The webinar will focus on understanding what drives people with high conflict tendencies into conflict and how to manage and adapt those interactions. The session will run for 60 mins with time for Q&A at the end.
Date: Tuesday 29 June
Time: 12pm - 1pm
Where: Microsoft Teams
Audience: FOI officers working within the Victorian Public Sector